Privacy policy

This policy sets out how Natural Home® (collectively referred to as “we”, “our” or “us”) collects, uses, stores and handles personal data. We are committed to ensuring your privacy with protection. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy.

1. Protection of Information

　 We have adopted mature data encryption technology and a safe server to ensure confidentiality of your personal data (including name, email address, postal address, phone number, credit card information and purchase record). All information of orders is encrypted by SSL during transmission which may encrypt the data you enter and avoid access by others during transmission.

 

2. Cookies

　 “Cookies”are some data which will be stored on the computer by the web browser when you browsethe website. We use Cookies to automatically collect your information when you visitour website. Our Cookies may identify your computer to enable us to tailor yourshopping experience and identify you when you visit our website again. Cookiesmay also help us to detect your searching records and the website traffic. Mostweb browsers are set to automatically accept Cookie. Should you desire not touse the function of Cookies, you may change your browser setting to rejectCookies. Should you opt for rejecting Cookies, you might not be able to use allthe functionalities and services on our website. For information regarding howto block all Cookies functions or reset the alert before accepting Cookies, youmay refer to the “Help” function of the web browsers.

 

3. Personal Information Collection Statement

　 The types of personal datathat we may collect and retain include:

1. name and personal information
2. contact information (including mobile phonenumber, postal address and email address)
3. payment method (including detailedinformation, e.g. credit card number)
4. other information in relation to customersurvey and/ or special offers

 

4. Purpose of Collection

　 Thepersonal data collected will be used for:

1. membership registration;
2. completion of orders for products andservices, order processing and settlement of payment;
3. contacts through email, correspondence,facsimile, phone call or by other means to respond to your enquiries, opinionsand suggestions;
4. attaining other purposes which are directlyrelated to any of the above purposes

　 Provision of the above personal data shall be on a voluntary basis. In case the aboveinformation is not provided, we may not be able to fulfill the said purposes orprovide you with further services. We may contact you to verify theauthenticity of information provided. We shall not retain your personal data ifunnecessary.

 

5. Promotional Activities
　 We hopeto use your personal data for marketing and promotion of our products andservices or the following activities:

1. delivering information in relation to ourproducts and services, including promotions and activities of the company;
2. organising marketing and promotionalactivities for us, our distributors, partners and other selected companies;
3. marketing plans in cooperation with othercompanies;
4. customising promotional activities andcontents of advertisement to provide you with tailor-made shopping experience;
5. providing tailor-made marketing andpromotional information, including exclusive rights and special offers;
6. collecting statistics for commercialanalyses;
7. conducting survey in relation to customers,products and services;
8. evaluating and further improving ourproducts and services; and
9. attaining other purposes which are directlyrelated to any of the above purposes.

 

6. Access or UpdatePersonal Data

　 You may make enquiries as to whether we retain your personal data. Please contact our customer service department at store@naturalhome.com.hk for enquiries about, update or correction of your personal data, or request for copy of the personal data that we retain.

　 We will take reasonable procedures to verify yourpersonal identity before approving such enquiries or updating your personaldata. We may respond to your requests within a reasonable period of time.

　 According to the provisions of Personal Data (Privacy) Ordinance (Cap. 486 of the laws of Hong Kong), we shall be entitled to charge a reasonable fee for processing data access requests.

 

7. Links to Other Websites

　 Our website may contain links to other websites. However, once you have used these links to leave our website, you should note that we do not have any control over that other website.Therefore, we accept no responsibility for the protection and privacy of anyinformation which you provide whilst visiting such websites and such websitesare not governed by this privacy policy. You should exercise caution and lookat the privacy statement applicable to the website in question.

 

8. Contact Us

　 Should you have any enquiryabout this privacy policy, please email our customer service department at  store@naturalhome.com.hk .

 

9. Amendments to these Terms and Conditions of Use

　 We shall amend these termsand conditions of use from time to time. You are recommended to read theseterms and conditions of use and check back often in order to be aware of suchamendments. You shall pay attention to the effective date of the latest versionat the bottom of the terms and conditions.

 

Disclaimer

1. Definition

In the terms of use, thefollowing words and expressions have the following meanings:
"The information" refers to information, data, text, content analysis, news, reports, programs, pictures, pictures, charts, videos, audio, software and other materials in communication, communication and other tangible and intangible project.
"Service" means other services which may be provided from time to time by this website.
"Terms of use" means the following terms and conditions to beamended from time to time.
"We" or "us" means Natural Home®.

 

2. Change the website

We can exercise complete discretion at any time, without notice decided on this site increase, revisionor delete any information from this website, or change the site of the display mode, the content or functionality.

 

3. Amendment clause

We can from time to time to exercise complete discretion to amend, add or delete any of these terms of use, and the, amend, add or delete will be in effect immediately posted on the site or notice to you. You agree that you often refer to the website published the terms to ensure you know any amendment. If you continue to use the information and services of this website after the amendment, that is, you agree to accept the amendment.

 

4. User behavior

As the condition of the connection or use of this website, you may not:

1. Intrusive, forced to invade, connect, use or attempt to invade, force to invade, connect or use any part of our server, and / or any information that you are not allowed to issue;
   
   
2. Restrict or prevent any other user from using and enjoying the site; or
   
   
3. Post or transmit any kind of illegal, fraudulent, libelous, defamatory,obscene, pornographic, profane, threatening, abusive, harmful, unpleasant, disgusting or other adverse or excessive information, including but not limitedto transfer any urge or encourage constitute a criminal offence, lead to civilliability, or violate any local, state, national or foreign law behavior inother ways; or
   
   
4. Post or transmit any advertising, lobbying, chain letters, pyramid selling plan, junk-mail, investment opportunities or plan or any other requirements and provide the communication of information (commercial or otherwise), or junk email or pan full screen; or
   
   
5. Post or transmit any virus, fraud, worm or other harmful component or anyother computer code, file or program which can interfere, damage or limit the operation of this website or any hardware or software.
   
   
6. Post, publish, transmit, copy, distribute or use any information obtained from this website for commercial use in any manner; or
   
   
7. Upload, post, publish, transmit, copy, or in any way distribution obtained from the site by copyright or other protection of the right to information, orwithout the copyright or the right to hold personnel first written permission and according to the information to create derivative works; invasion or make any copyright, trademark, trade secrets or other intellectual property rights or other third party rights; or
   
   
8. To track, harass, or infringe upon the lawful rights of another; or
   
   
9. Collector store personal data of other users.
   
   

You do not have any right to the information provided in this website or the inform action provided in this website, and in addition to the use of the law or under the terms of use, you shall not, in any way, use the information provided in this website for any purpose.

 

5. To stop the connection

If we by using complete discretion and decision is not acceptable, or we think you have breached the use in terms of any one, or that we believe are appropriate, should or need, we reserve the right to can at any time to stop immediately, reject, or suspend your connection to this website or any part there of, without notice. For the avoidance of doubt, the 4, 7, 8 and 12 of these provisions will continue to be valid, even if you are connected to this website or any part of it to be stopped, rejected or suspended.

 

6. Links to this site

The connection of this website may connect you to other websites that are not controlled by us. Links to othersites does not constitute a recognition of the Natural Home®; on the website or the website provides information, products, advertising or other materials. You acknowledge that and agree that Natural Home® to connect to the website provides content, accuracy or effectiveness, not any responsibility, also does not use or rely on connected to other sites have information, products, advertising or other materials caused by any loss or damage responsible.

 

7. Compensation

If you violate terms of any and / or arising from use of this website all liabilities, damages, claims, claims proceedings, costs and expenses (including but not limited to legal feesand expenses), you agree to protect, security and maintain Natural Home®; and its various subsidiaries, affiliate. Without our prior written consent, any reconciliation of the adverse effects of this Council's rights or obligations shall not be made. Were serve the right to handle any claim or suit and control.

 

8. Limited liability and guarantee

All information in this website is for general reference. Natural Home® is not liable for such information.

The services and information provided on this website are in accordance with the circumstances and can be turned on at the time.

 

9. Declaration of rights toinquire and correct information

Users have the right to check and more original company to save the user information.
If the service is to collect personal information, you should also refer to the relevant user agreement inconnection with the personal information form.

 

10. Response

If you have any questions, requests or criticisms on this site, please send an email store@naturalhome.com.hk
You acknowledge and agree that, we have the right to we consider appropriate, copy, disclose, distributeor use you to the site of delivery or post any material, including but not limited to any ideas, suggestions, advice, information, or other communication,without to any person or entity responsible or for compensation.

 

11. Partial Invalidity

The illegality, invalidity or unenforceability of any provision of these Terms of Use under the law of any jurisdiction shall not affect its legality, validity or enforceability under the laws of any other jurisdiction nor the legality, validity or enforceability of any other provision.

 

12. Notice

The notice we have made to you can be delivered via email or ordinary mail. We may, however, have no obligation to provide any notice of change in the terms of use or other matters in connection with the terms and conditions of the site, or by posting notices on this site or in connection with you.

 

13. Regulation law andjurisdiction

Regulations of the Hong Kong Special Administrative Region ("Hong Kong") of the People's Republic of China by the terms and conditions of use. You agree to accept the jurisdiction of the non-exclusive jurisdiction of the Hong Kong courts.

 

14. Online payment service

Online payment services provided by "Shopify" and "Stripe". Using the late stand most advanced encryption technology, your personal information will be fully protected, toprevent the invasion and theft of criminals.